Your privacy is important to us. Learn how we collect, use, and protect your information.
Effective Date: December 2024
At RentsMoi, we are committed to safeguarding the privacy and trust of everyone who engages with our website and services. This Privacy Policy explains how we collect, use, store, and protect information, and it describes the choices available to you regarding your data. By visiting www.rentsmoi.com or using our services, you are agreeing to the practices outlined in this policy.
Your privacy is not an afterthought; it is a central part of our relationship with you. Whether you are browsing our website, creating an account, renting products, making payments, or simply contacting our support team, we believe you should always know how your information is handled. We are guided by global data protection principles such as transparency, fairness, accountability, and respect for individual rights.
We collect information to ensure that we can provide you with a secure, reliable, and personalized rental and rental service experience. When you interact with our platform, you may provide details such as your name, contact information, billing and payment credentials, or business information if you are acting on behalf of a company.
In addition, our systems automatically generate certain technical data, including your IP address, browser type, and device information, as well as records of how you navigate through the website.
This information may be supplemented with communications you send us, such as customer service inquiries, feedback, or support requests. On some occasions, we may also request permission to access location data in order to provide tailored services, for example, showing you rental items available nearby.
We collect and process data to provide and improve our services. Personal information enables us to create and manage accounts, process rentals, fulfill payments and refunds, and maintain accurate transaction records. Technical data allows us to operate and optimize the website, detect and prevent fraud, and protect the integrity of our systems.
We also use your information to communicate with you directly, whether it is sending order confirmations, responding to inquiries, or providing updates about service changes. With your consent, or when permitted by law, we may share promotional materials, special offers, or newsletters. We are equally committed to respecting your preferences, so you may withdraw your consent to marketing at any time.
Like most modern platforms, we rely on cookies and similar tools to enhance user experience. Cookies help us recognize returning visitors, remember preferences, and measure the performance of our services. They also allow us to improve the design of the website and understand how users interact with our content. Some cookies are strictly necessary for the functioning of the site, while others are optional and used for analytics or targeted advertising. You remain in control, as most browsers give you the option to disable or manage cookies according to your preferences.
RentsMoi does not sell your personal data. However, to provide our services effectively, we may share information with trusted service providers, such as payment processors, hosting providers, or email communication platforms. These third parties are engaged under strict contractual agreements requiring them to use your information only for the purposes defined by us and to maintain the same level of protection we uphold.
In certain circumstances, we may disclose information to regulators, courts, or law enforcement agencies if required by law or to protect the rights, property, or safety of RentsMoi, our customers, or others. In the event of a corporate restructuring, merger, or sale, customer information may be transferred as part of the business assets, but always subject to the safeguards described in this policy.
Because RentsMoi serves a global community, your information may be stored or processed in countries other than your own. Whenever we transfer data across borders, we put in place safeguards such as contractual protections or reliance on recognized legal frameworks to ensure that your rights travel with your information. Data is stored securely using encryption and access controls, and we retain information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.
We recognize the importance of keeping your information safe. For this reason, we implement administrative, technical, and physical measures to prevent unauthorized access, use, or disclosure. These measures include secure server hosting, encryption of sensitive data, monitoring for suspicious activity, and limiting access to employees or contractors who require the information to perform their duties. While no system can be guaranteed to be impenetrable, we continuously review and update our practices to keep pace with evolving threats.
Depending on where you live, you may have specific legal rights in relation to your personal data. These rights may include the ability to access and review the information we hold about you, to correct inaccuracies, to request deletion of your data, to restrict or object to certain forms of processing, or to receive a copy of your information in a portable format. You also have the right to withdraw consent at any time, for example by unsubscribing from marketing communications.
We take these rights seriously and have processes in place to respond promptly to any request you make. If you wish to exercise your rights, please contact us using the details below.
RentsMoi does not knowingly collect information from children under the age of sixteen or the age of digital consent under applicable law. If we learn that we have inadvertently collected personal data from a child without appropriate parental or guardian consent, we will take immediate steps to delete that information.
We may occasionally update this Privacy Policy to reflect new legal requirements, changes in our services, or improvements in how we communicate with you. Any updates will be posted on this page with a revised effective date. In cases of material changes, we may also notify you directly through email or on-site announcements. We encourage you to review the policy periodically so you remain informed about how we protect your data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your information, you may contact us at:
Address: Essefoo Road, Asylum Down, Accra, Ghana
Email:Info@rentsMoi.com
We will take all reasonable steps to respond to your inquiry promptly and to resolve any concerns you may have about your privacy.
Last updated: December 2024